FAQ

I carry out all repairs and alterations - from simple fixes like holes and tears, adding buttons and zips, and fixing gaping necklines, through to creating a new garment from scratch.

If you would like me to refit, rework, or repair your clothes please contact me for a quote. All requests will be considered.

Generally, a price and a turnaround time will be agreed and then I will collect, or you will drop off your items. Please see the ‘Alterations Info’ page.

Customers can drop items off to me on any day, from anywhere, but must agree this with me first.

In my small ‘In home’ studio, I offer thoughtful, sustainable clothing alterations, custom dress making, and clothing repairs.

As I only work on a small amount of items at a time, every garment I work on is handled with care.

I truly believe that clothes are meant to be loved and worn, altered not discarded. Alterations are a simple, powerful way to reduce textile waste and build a more sustainable wardrobe - something that is really important to me.

The simplest way you can get in touch is by using the contact form on the ‘contact’ page. Alternatively, you can message me on whatsapp or email me. All of these details can be found on the ‘contact’ page.

My prices are calculated based on an hourly rate, additional components (zips, fabric, etc.) as well as the complexity of the work required. For a general guide refer to the pricing page. Prices for bespoke items, and customised or reworked items will vary.

If you order multiple alterations to a single garment, the price will based on an hourly rate for the entire garment plus any additional costs (fittings, or components). This will be clearly described in the quote.

For a more detailed pricelist, please visit my ‘pricelist’ page or contact me directly through my ‘contact’ page.

Turnaround time is usually one to two weeks depending on the alteration and availability. If an alteration is needed more quickly, let me know and we can discuss it, I’ll always try to fit you in.

If zips or other such components need to be ordered for the alteration, this may increase the turnaround time needed. Additional time and cost will be clearly described in the quote.

All payments are taken through PayPal. You will not need a PayPal account.

Payment will be taken on completion of work, before collection/drop off.